Security and two-factor sign-in

Open Settings → Security to manage your password and how you sign in.

Change your password

1. Go to Settings → Security and find Password.
2. Enter your Current Password.
3. Enter a New Password of at least 8 characters, then enter it again in Confirm New Password.
4. Click Update Password.

Two-factor sign-in

Under Multi-Factor Authentication you can choose one of two methods. After your password, the sign-in page then asks for a 6-digit code.

Authenticator App (recommended)

1. Click Set Up Authenticator App.
2. Scan the QR code with an authenticator app such as Google Authenticator, 1Password or Authy. If you cannot scan it, type the key shown instead.
3. Enter the 6-digit code from the app and click Verify & Enable.

To remove it, click Turn Off and confirm with your password.

Email Codes If you do not use an authenticator app, click Enable Email Codes. At each sign-in we email a 6-digit code to your login email. You can ask for a new code with Resend code. A code lasts 10 minutes, and after 5 wrong attempts you must sign in again.

You can only use one method at a time. To switch from the authenticator app to email codes, turn the authenticator app off first.

You are asked for the code each time you sign in to the dashboard on the website.

Recent Account Activity

This lists the last 20 actions on your account, such as password changes, security changes and events created, with the IP address and time. If you see something you do not recognise, change your password and submit a ticket from Support. For the full history, open Settings → Audit Log.

Your Data

Click Request my data to ask for a copy of your account data (bookings, clients, pricing, settings). It sends a request to our team, who prepare a secure download link.